Contact information

Store name: BellAmelia
Website: bellamelia.com
Email (customer service): hello@bellamelia.com
Product safety / adverse reaction reports: hello@bellamelia.com (any time; we review reports every business day and forward them to the US Responsible Person)

Customer service hours: Monday–Friday, 9 AM–5 PM Eastern Time (ET), excluding US federal holidays. We aim to reply to emails within 1–2 business days.

Brand: BellAmelia is the brand. Our products are made and distributed for the US by our manufacturing partner, Nord Beauty SIA (Latvia), the US Responsible Person for the products, and shipped from its warehouse in the United States.

Returns: please do not send items to the return address on the shipping label. For damaged, defective, incorrect or missing items, email us within 14 days of delivery with photos: no return is needed. We do not accept returns for change of mind (see our Refund & Return Policy).

Privacy requests: hello@bellamelia.com (see our Privacy Policy).